Legal

Privacy Policy

Last updated: March 2026

Ascension Athletics ("we," "our," or "us") — EIN 33-3264186 — operates the website thisistheascension.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read it carefully. By using our site, you agree to the terms described below.

1. Information We Collect

We collect information you voluntarily provide to us when you:

  • Fill out a contact, ambassador, or event capture form (name, email, phone number)
  • Subscribe to our newsletter
  • Add items to your cart or initiate a purchase
  • Interact with our AI chat assistant

We also automatically collect certain technical data when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is used solely for analytics and security purposes.

2. How We Use Your Information

We use the information we collect to:

  • Process inquiries and respond to messages you send us
  • Send marketing communications (only with your consent)
  • Fulfill orders and manage customer accounts
  • Improve our website, products, and services
  • Screen ambassador applicants
  • Comply with applicable legal obligations

3. SMS/Text Messaging

When you provide your phone number and check the SMS consent box on our contact or ambassador forms, you give express written consent to receive recurring SMS text messages from Ascension Athletics. These messages may include:

  • Order confirmations and shipping updates
  • Event and pop-up notifications
  • Ambassador program updates
  • Product drop alerts and exclusive offers
  • Feedback and review requests

Message frequency: Varies. Estimated up to 10 messages per month.

Message and data rates may apply depending on your mobile carrier and plan.

Opt-out: Reply STOP to any message to unsubscribe at any time. You will receive a one-time confirmation.

Help: Reply HELP for assistance, or email Support@thisistheascension.co.

Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS messages are sent through our authorized business communication platform (GoHighLevel).

4. Cookies and Local Storage

We use browser localStorage to persist your shopping cart between visits. No sensitive personal data is stored in localStorage — only product IDs, sizes, colors, and quantities. We may also use session cookies for standard website functionality. We do not use third-party advertising cookies or tracking pixels at this time.

5. Third-Party Services

We share data with the following trusted third-party services to operate our business:

GoHighLevel CRM

When you submit a form on our site, your name, email, and phone number are sent to GoHighLevel, our customer relationship management platform. GoHighLevel stores and manages this contact data on our behalf. Their privacy policy is available at gohighlevel.com.

Groq AI

Our AI chat assistant is powered by Groq's language model API. Messages you send to the chat widget are processed by Groq in real time to generate responses. Groq does not use your chat data to train models. Their privacy policy is available at groq.com.

Netlify

Our website is hosted on Netlify, which may collect standard server logs. Their privacy policy is available at netlify.com.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you wish to have your data deleted, please contact us at Support@thisistheascension.co and we will process your request within 30 days.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that we correct inaccurate or incomplete data
  • Deletion: request that we delete your personal data
  • Opt-out: unsubscribe from SMS by replying STOP; unsubscribe from email via the link in any email

To exercise any of these rights, email us at Support@thisistheascension.co.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Ascension Athletics

EIN: 33-3264186

Support@thisistheascension.co@thisistheascension